The independent and trusted partner who eliminates the confusion, stress, and administrative burden from your NDIS journey.

Our Solution

Personal NDIS bookkeeping services

Partner with real people committed to sharing their lived NDIS experience and providing you with proactive and responsive customer service supporting your NDIS journey.

Family owned and independent

Focusing on NDIS plan management exclusively – we have no vested interest in any other NDIS service – we are a truley independent disability service provider.

Participant focused
approach

hdL are led by the NDIS guidelines for Plan Management and the NDIS Quality and Safeguards Commission Code of Conduct for Workers.

No cost to you – additional funding NDIA

Plan management is a disability service available to all NDIS participants with additional funding on top of existing, reasonable and necessary funding.

Disability Intermediaries Australia (DIA)

hdL are members of Disability Intermediaries Australia (DIA), the peak Australian professional body for plan management and support coordinator service organisations.

Our Services

Introduction to the NDIS Pricing Arrangements and Price Limits and how disability supports are categorised by the NDIS.

Conformance assessment of invoices against your NDIS plan and budget and the NDIS Pricing Arrangements and Limits

Support with the identification of additional, prospective and alternate NDIS support providers as required

Guidance with your NDIS plan and budget and alignment with the NDIS disability supports framework.

Your preferred level of involvement with your support providers - choice and control on invoice visibility and conforming invoice approvals

Service agreement that clearly outlines the roles, responsibilities, preferences and options available to both parties

Invoice processing, documentation and record keeping, creation of a secure audit trail to fulfil any NDIA audit

Prompt NDIA payment requests of all conforming invoices and proactive trouble-shooting with all non-conforming invoices

Monthly reports, commentary and alerts with colour-coded budget updates, spend-rates, forecast end-of-plan balances and summary charts

Our Process

Onboarding: How we eliminate your NDIS stress, confusion and administrative burden.

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Share your NDIS plan and budget with hdL

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Participate in introductory discussions with hdL

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Clarify your invoice visibility and approval preferences

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Review, negotiate and approve service agreement

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Engage your NDIS therapy support (registered and unregistered) providers

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Participate in payment process in accordance with your preferences

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Periodically assist hdL with trouble–shooting and invoice clarification

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Review monthly reports, ask questions if required

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Provide feedback

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Sit back, relax and let hdL do all the work

Outcome: More time for you and your family to focus on the more important things in life!

Our Feedback

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Our NDIS Journey

Our family’s NDIS journey was commenced with the diagnosis of our oldest child with Autism Spectrum Disorder (ASD) and was underpinned by a commitment to learn as much as possible about ASD and the supports available to help our child realise their full potential and become the best possible version of themselves.

As the Self-Managed nominee for a NDIS participant, we received continuous positive feedback from NDIA staff and the numerous allied health professionals we had engaged. Their feedback was consistent acknowledging our:

  • comprehensive understanding of the NDIS;
  • advocacy for our child; and
  • impressive financial and organisation skills.

As a result, we were inspired and encouraged to establish our own NDIS Plan Management Business and hdL Bookkeeping and NDIS Plan Management was realised.

Our individual professional backgrounds in bookkeeping and business management consulting provided a strong foundation for us to share our first-hand NDIS learnings and experiences with the families of other NDIS participants.

As our NDIS participant and nominee base continues to grow (including a second child as a NDIS participant) so to does our commitment to be the independent and trusted partner who eliminates the confusion, stress, and administrative burden from your NDIS journey.

We welcome the opportunity to support you and your family – reach out for a chat or (even better) a coffee!

Regards,
Belinda and Stephan van der Lit

Contact Us

hdL are based in the Eastern Suburbs of Melbourne, Victoria, Australia, but provide the majority of our NDIS Plan Management services remotely, with existing our clients around Melbourne, Geelong and Regional Victoria.

We are registered with the NDIS Quality and Safeguards Commission to provide Plan Management services in every State and Territory, so we can partner with you wherever you live and support you on your NDIS journey.

Postal Address

PO Box 6109

Wantirna VIC Australia 3152

Email Address
FOLLOW US
NDIS Provider Registration ID: 4-5FIG5XK1
ABN: 16 909 389 467

 

Reach out to hdL Now

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hdL recognises the rights of people with disability as set out in the UN Convention on the Rights of Persons with Disabilities

As an organisation registered with the NDIS Quality and Safeguards commission, both our organisation and our employees comply with the NDIS Code of Conduct

hdL acknowledges the Traditional Owners of the land where we work and live, the Wurundjeri People of the Kulin Nation. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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